Contact Information

Sozu Model Cars is operated by Sozu Productions Inc., a Michigan-based company specializing in collectible scale model vehicles, including Japanese die-cast and resin model cars, limited editions, racing models, and related collector items.

Customer Service

For questions about products, orders, payments, shipping, tracking, returns, or damaged items, please contact:

Email: support@sozumodelcars.com
Phone: 1(810) 602-9934

You may also use the Contact Us page on our website.

For order-related inquiries, please include your full name, order number, the email address used for the order, a clear description of the issue, and photographs or supporting information when applicable.

Business Information

Legal business name:
Sozu Productions Inc.

Store and trading name:
Sozu Model Cars

Business mailing address:
2370 E Stadium Blvd #2107
Ann Arbor, MI 48104
United States

The business mailing address is not automatically an authorized product-return address. Do not return merchandise without written authorization and return instructions.

Response Times

We aim to respond to customer-service inquiries as promptly as reasonably possible during normal business days. Additional time may be required for carrier investigations, payment verification, supplier inquiries, or international time-zone differences.

Formal Correspondence

Legal notices and formal business correspondence may be sent to the business mailing address above. A copy should also be sent to support@sozumodelcars.com.